If you need a virtual receptionist service? Look no further. Paperclip offers a competitive remote reception service to support SMEs. In today’s business environment, every call, enquiry, and client interaction matters. At Paperclip, we understand the pressure that small and medium-sized enterprises (SMEs) face when trying to balance professionalism, availability, and affordability. That’s exactly where our virtual receptionist services make a difference.
As a trusted UK-based provider, we offer a fully tailored remote reception service that ensures your business never misses an opportunity to impress — even when you’re unavailable. Whether you’re in meetings, travelling, or managing a growing team, our virtual receptionist service acts as an extension of your brand.
Why Choose Paperclip for Your Virtual Receptionist Service?
At Paperclip, we’re not just answering phones — we’re representing your business. Our friendly, experienced team is trained to provide an outstanding customer experience on every call. Whether you run a start-up, a law firm, a trade business, or a busy clinic, our team adapts to your needs.
Here’s what sets our virtual receptionist service apart:
- UK-based, real people — no bots or scripts
- Tailored call handling with your business greeting
- Messages sent instantly via email or SMS
- Call transfers, message taking, appointment booking
- Out-of-hours and overflow cover
- No long contracts or setup fees
If you need a virtual receptionist service? Look no further. Paperclip offers flexible, professional solutions that scale with your business.
A Great Solution for All Types of Virtual Receptionist Needs
Every business is different, and so are their virtual receptionist needs. That’s why we offer a range of customisable services — ideal for sole traders, SMEs, or larger teams that need reliable call handling without hiring in-house staff.
For Solo Entrepreneurs
You’re juggling everything from admin to client work — but missing a call could mean missing a job. Our virtual receptionist makes sure every call is answered professionally, giving you more time to focus on growing your business.
For Growing Teams
If your office is receiving more calls than your admin staff can handle, we can provide overflow support to catch the calls you can’t answer in time — no more missed leads or frustrated customers.
For Remote or Hybrid Businesses
Working remotely? So are we. Our virtual receptionist service fits perfectly into remote-first or hybrid work environments, providing a consistent point of contact for clients.
For Out-of-Hours or Holiday Cover
Keep your business responsive even when you’re away. We offer flexible out-of-hours and holiday cover so you never leave clients waiting.
From simple message-taking to full diary management and call forwarding, we have a great solution for all types of virtual receptionist requirements.
How Paperclip Improves on Other Virtual Receptionist Services
We’ve researched the top-ranking sites offering virtual receptionist services and found that many fall short on personalisation, flexibility, or affordability. At Paperclip, we go beyond the basics.
We pride ourselves on:
- No hidden costs – Clear, transparent pricing with no surprise fees
- Industry-specific knowledge – We tailor our approach to your sector
- Scalable support – Grow your package as your business grows
- Consistent voice – We use your preferred greeting and tone
Our clients appreciate the natural, friendly approach we bring to every interaction — it’s just like having an in-house receptionist, but without the overheads.
Frequently Asked Questions (FAQs)
1. What is a virtual receptionist service?
A virtual receptionist is a real person who answers calls on your behalf, following your specific instructions. They can take messages, transfer calls, and even schedule appointments — all while working remotely.
2. How quickly will I get my messages?
We send messages instantly via your preferred method — typically by email or SMS. You’re kept up to date in real-time, so you never miss an opportunity.
3. Can you transfer calls to me or my team?
Yes! We offer live call forwarding to your mobile, landline or VoIP system based on your preferences and availability.
4. Is this service suitable for my industry?
Absolutely. We support businesses in legal, property, finance, healthcare, trades, tech, and more. We tailor each service to reflect the unique needs and tone of your business.
Try the UK’s Trusted Virtual Receptionist for SMEs
If you need a virtual receptionist service? Look no further. Paperclip offers a competitive remote reception service to support SMEs. Our mission is to help you stay connected, sound professional, and never miss a lead — all without the cost or complexity of hiring in-house staff.
Whether you’re starting up, scaling fast, or simply want to free up more of your time, our virtual receptionist service is designed for businesses like yours.